Why do I need to create an account?

 

With an account we can provide with a much better service.

 

Our customized e-commerce engine is specifically designed to enhance the shopping experience for customers who have an account with us. By creating an account, we can more efficiently manage your online orders by providing you with order updates, receipts, and tracking numbers for shipped goods.

 

It also lets you users have access to more advanced features when browsing the site, such as product notifications, member reviews, newsletters, and a wishlist. We wanted to give users the opportunity to participate in a online community rather than your usual e-commerce site.

 

Signing up for an account is easy and takes just a few minutes.

 

Will I receive unrelated junk mail?

 

We do not send unsolicited third party e-mails.

Here at cells4u.com we take your privacy and personal preferences very seriously. We do not send out third party e-mails to you, if you did not ask to receive them.

 

We have monthly newsletters which are sent to our account holders to inform them of offers, new products and industry news. You can also be informed of updates on specific products updates such as price cuts or when a product is in stock. Needless to say, it is entirely at your discretion if you wish to receive these e-mails. You can subscribe or unsubscribe to by clicking on ?My Account Overview? in the My Account section.

 

Is my information secure?

 

Yes. We use the latest encryption technology to keep your data safe.

 

Once you have logged into your account, you are automatically connected to our secure server. When you go to an area where you will be sending sensitive information or where your personal information is stored, a small padlock will appear in the bottom right of your internet browser. This means that the connection is secured by the latest 128 bit SSL industry standard encryption. Furthermore, our servers are protected by sophisticated software and hardware firewalls, connected to a redundant Fiber Optic backbone.

 

Can I place a back order for out of stock items?

 

Unfortunately, we do not allow back orders.

 

We strive to provide you with the best possible prices and customer service. When a product is out of stock, our purchasing department works consistently to acquire additional stock from our suppliers. We do not wish to disappoint customers by offering products on backorder which we are then unable to fulfill due to price fluctuations. Additional logistical problems in acquiring high demand products promptly may further disappoint customers when the goods do not arrive on the expected date.

 

How does a Gift Voucher work?

 

Gift vouchers are redeemable during the checkout process.